Helsanas goes digital and improves customer experiences with Microsoft technologies

When analyzing what steps to take with digital transformation, Helsana—one of the largest health insurance companies in Switzerland—decided to focus on rethinking its interactions with customers. However, siloed information and disjointed customer touchpoints were preventing the insurer from seeing the complete picture of its customers' journeys. In this video, you'll learn how Helsana utilized Microsoft Dynamics 365 to empower its customer service and sales teams with on-point customer insights that enabled tailored offers and services. You'll also see how Microsoft Azure allowed for an increasingly secure and flexible environment that fostered innovation and improved Helsana's ability to dynamically react to new challenges. Contact Archon Security to learn more!!

Archon Security is a Managed Security & Services Provider based in Indianapolis. We are a Microsoft Silver Partner where we support Full Stack Office 365 and Azure architecture, design and implementations. We also have practice areas that cover Cybersecurity, Incident Response, Security as a Service, Compliance,  Secure IoT deployments, Machine Learning and RPA, as well as Big Data implementations. We also have a non-profit practice that offers all of our services to non-profits and academic institutions to help the non-profit sector leverage the same enterprise-grade cloud, security, Saas, PaaS and IaaS that we offer to our industry customers. We support customers across the country in varied verticals such as Hospitality, Healthcare, DoD contractors, Property Management, Manufacturing, Architecture and Design, CPAs, Law Firms, Marketing Agencies, K-12 School Systems, Non-Profits and Small City and Local Governments.

Our Mission is "Better Security is Better Business". As such, we believe that the best security comes from being focused on outcomes that are customized for our customers and we provide best in class services and training based on your business needs.